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Oliver Buchannon
Mohan Narayanaswamy Natarajan

VP @ Orange Health | Writing weekly on Operational Excellence from 20 yrs at Amazon, BCG,ITC, startups | IITM, IIMC.

Leadership & Management

+1

The First 90 Days — A Practitioner's Version

Feb 17, 2026

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9 min read

The First 90 Days — A Practitioner's Version

The Sequence Most New Leaders Making a Transition Miss

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

Good Intentions Don't Work. Mechanisms Do.

Feb 10, 2026

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13 min read

Good Intentions Don't Work. Mechanisms Do.

The difference between tools that die in two weeks and systems that outlast you.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

The System Under the System

Feb 7, 2026

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9 min read

The System Under the System

A Practitioner's Guide to Building Khudi

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

You Can't "Do" Revenue

Feb 3, 2026

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7 min read

You Can't "Do" Revenue

Why Most Dashboards Track the Wrong Things

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

You're Learning AI Wrong

Feb 1, 2026

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9 min read

You're Learning AI Wrong

A Knowledge Transfer: What I Learned in Six Months So You Don't Waste Time

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

You Can't Follow Up on What You've Forgotten

Jan 27, 2026

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11 min read

You Can't Follow Up on What You've Forgotten

A System for 100% Action Item Completion

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

Meetings Are a Tax.

Jan 22, 2026

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6 min read

Meetings Are a Tax.

How to Stop Paying 80% in Coordination Overhead

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

The FAQ as a Thinking Tool

Jan 20, 2026

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6 min read

The FAQ as a Thinking Tool

Why I Write the FAQ Before the Solution Is Final

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

Failures as Vaccinations

Jan 18, 2026

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3 min read

Failures as Vaccinations

Why Small Falls Prepare You for Big Dreams

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

Keertimukha

Jan 18, 2026

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2 min read

Keertimukha

Do the Work. Finish the work. Eliminate the Work.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

The Syllabus Changed

Jan 18, 2026

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9 min read

The Syllabus Changed

What no one tells you when you become a manager of managers

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

Most delays are not about recruiter effort

Jan 16, 2026

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6 min read

Most delays are not about recruiter effort

Sourcing candidates is a delegated job, not an abdicated job.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Career Navigation

Specialist or Generalist?

Jan 13, 2026

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7 min read

Specialist or Generalist?

Here's what I've learned about how to choose.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

When Blockers become Buffers

Jan 6, 2026

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5 min read

When Blockers become Buffers

When people stop doing what they can because of what they can't.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Problem Diagnosis

The Backlog Crisis Playbook

Dec 30, 2025

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5 min read

The Backlog Crisis Playbook

The Mistake Almost Everyone Makes.

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

AI as Confession

Dec 23, 2025

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5 min read

AI as Confession

A framework for deciding when you've earned the right to use AI for automating a Process

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+1

Average is your Enemy Percentiles your  Friend

Dec 10, 2025

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5 min read

Average is your Enemy Percentiles your Friend

An Operator's Guide to Seeing What's Really Happening

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

Nobody screws up because they want to.

Dec 2, 2025

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6 min read

Nobody screws up because they want to.

A Play book for cross-functional conflict

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Leadership & Management

+1

The Three Types of Managers

Nov 25, 2025

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3 min read

The Three Types of Managers

A guide to the kind of Managers you will meet & How to manage that?

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Leadership & Management

The Vulnerability Paradox

Nov 18, 2025

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3 min read

The Vulnerability Paradox

Why Your Team Follows You Because of Your Weaknesses, Not Despite Them

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+2

Shrink Mountains Into Molehills

Nov 11, 2025

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3 min read

Shrink Mountains Into Molehills

Why the Real MVPs Are Problem-Shrinkers, Not Problem-Amplifiers

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Leadership & Management

The Four Roles of a Great Manager

Oct 28, 2025

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4 min read

The Four Roles of a Great Manager

A Playbook for Empowering Teams to Shine

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Career Navigation

The 5 Stages of Career Skill Levels

Oct 21, 2025

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4 min read

The 5 Stages of Career Skill Levels

Why You Can't Skip Steps—Only Delay the Pain

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Career Navigation

Why Life Lessons Are Rare

Oct 7, 2025

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3 min read

Why Life Lessons Are Rare

The Hare, the Tortoise, and the Observers Who Could Only See Their Own Yard Line

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

Operational Excellence

+3

The Area Under the Curve

Sep 30, 2025

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4 min read

The Area Under the Curve

Why Both Consistency and Intensity Matter—And How to Balance Them

Mohan Narayanaswamy Natarajan
Mohan Narayanaswamy Natarajan

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