How Most People Use FAQs.
You finish your proposal. You write up the solution. Then someone says "add an FAQ section" so people can understand it better.
So you think of a few obvious questions. You write quick answers. You attach it to the end of the document.
The FAQ becomes an afterthought. A courtesy. Documentation.
How I Use FAQs.
I write the FAQ before I finalize the solution.
Not after. Before.
The FAQ isn't for the reader. It's for me. It's the tool I use to pressure-test my own thinking before I walk into the room.
The Three Powers of an FAQ.
Power 1: It Forces Rigorous Thinking.
You can't write an FAQ without deeply understanding your solution.
Try it. Pick any proposal you're working on. Start writing questions someone might ask. You'll immediately find gaps—things you assumed, things you glossed over, things you hoped nobody would ask about.
The act of anticipating questions forces you to think through dimensions you would have skipped.
If you can't write a good FAQ, your solution isn't ready.
